Payment Policy

Effective Date: January 6, 2025
Address: 62 Weiss Rd, Owego, New York
Phone: (607) 687-8115
Email: info@activerapic.com
Website: https://activerapic.com/

At ActiveRapic, we aim to make every transaction straightforward, secure, and transparent. This Payment Policy outlines the terms and methods for payments, refunds, and related processes. By making a purchase with ActiveRapic, you agree to the conditions set forth below.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover.
  • Digital Payment Platforms: PayPal, Apple Pay, Google Pay.
  • Bank Transfers: For large orders or special agreements, available upon request.
  • Checks: Accepted for approved transactions; processing may require up to 5 business days.

Note: Available payment methods may vary based on geographic location.

2. Payment Terms

Full Payment:

  • All purchases must be paid in full at the time of checkout, unless otherwise agreed upon through a custom payment arrangement.
  • Orders are processed only after payment confirmation.

Recurring Payments:

For subscriptions or memberships, payments will automatically renew on the specified date using the stored payment method.

3. Pricing and Taxes

  • Pricing: All prices displayed on our website are in USD unless stated otherwise.
  • Taxes: Applicable state and local taxes will be added at checkout based on the shipping address.

For international orders, customers may be responsible for any import duties, taxes, or fees required by their country.

4. Refund and Cancellation Policy

Refunds:

  • Refund requests must be submitted within 14 days of purchase.
  • Refunds are only applicable to unused and undamaged items returned in their original packaging.
  • Refunds will be processed within 7-10 business days to the original payment method after the returned item is received and approved.

Cancellations:

  • Orders may be canceled within 24 hours of placement without penalty.
  • Orders already shipped cannot be canceled and must be returned following our Return Policy.

Subscriptions: Subscription charges are non-refundable after the renewal date. Customers must cancel at least 48 hours before the renewal date to avoid charges.

5. Payment Security

We prioritize the safety of your payment information:

  • SSL Encryption: All transactions on our platform are encrypted and secure.
  • PCI DSS Compliance: We adhere to the highest industry standards for payment processing.
  • Fraud Prevention: Suspicious transactions may require additional verification.

ActiveRapic is not responsible for unauthorized transactions resulting from negligence in securing your account credentials.

6. Failed or Late Payments

If a payment is declined or late:

  1. You will receive a notification to update your payment details.
  2. Orders or services may be delayed until payment is successfully completed.
  3. Repeated payment failures may result in account suspension.

Late Fees: For custom agreements, late payments may incur a 5% fee if overdue by more than 7 days.

7. Custom Payment Arrangements

For bulk purchases, enterprise orders, or special requirements, we offer tailored payment solutions. Please contact us to discuss your specific needs.

8. Contact Information

For payment-related questions or concerns, please contact:

Our support team is available Monday through Friday, 9:00 AM to 5:00 PM (Eastern Time).

9. Updates to the Payment Policy

ActiveRapic reserves the right to update this policy at any time. Significant changes will be communicated via email or our website. Customers are encouraged to review this policy periodically.

10. Disclaimer

By completing a transaction with ActiveRapic, you acknowledge that you have read, understood, and agreed to this Payment Policy. For additional information, refer to our Terms of Service and Privacy Policy.